Reference

How fika77 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you use your fika77 account, how we store it, and what rights you have over it.

Account data protectionDANA, OVO, GoPay payment privacyYour right to access and deleteCookie and device dataClear contact path for data requests

Explore the Lobby Read FAQ

What Data We Collect and Why

fika77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open a fika77 account, we collect the information you provide during registration — your name, email address, and contact details. When you make a deposit or withdrawal via DANA, OVO, or GoPay, we record the transaction reference and wallet identifier to verify the payment

1
and match it to your account. We do not store your full e-wallet PIN or password at any point. We also collect device and browser data automatically — including your IP address, session length, and the pages you visit — so we can keep your account
2
secure and identify unusual access patterns. This data is used strictly to operate the platform, process your payments, and respond to account support requests. We do not sell your personal data to third parties. We may share data with payment processors such as DANA, OVO, and
3
GoPay only to the extent needed to complete a transaction. Data retention periods depend on applicable local law and our internal security requirements. Access to this platform and the protections described here depend on local law and are available where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA REQUEST CONTACT

Reach Us About Your Privacy

If you want to access, correct, or request deletion of your personal data, our account support team handles these requests directly. Send your query through the channel that works for you — we will confirm receipt and respond to data-related requests in line with applicable requirements. Have your registered email address or account ID ready so we can verify your identity before making any changes.

Live Chat Open the chat window from your account dashboard. This is the quickest way to raise a data access or correction request during active support hours.

Email Support Send your privacy request to our support email address listed in your account settings. Include your registered email and the specific data action you are requesting.

Account Settings Some data preferences — including marketing communication opt-outs and cookie settings — can be managed directly from the privacy section inside your account settings page.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We apply a consistent set of data-handling practices across every part of the platform — from how your account login is secured to how payment records tied to DANA, OVO, and GoPay are stored. These practices cover four key areas: security, cookies, retention, and your right to request changes.

Account Security

Your account is protected with SSL encryption on all data transmissions. Login sessions require OTP verification for sensitive actions, including withdrawal requests and profile edits.

Cookies and Device Data

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage non-essential cookie preferences from your account settings at any time.

Data Retention

Account and transaction data is retained for as long as your account is active and for any period required under applicable local law. When you close your account, we process deletion requests within the timeframe local regulations allow.

Your Right to Request Changes

You can request a copy of the data we hold, ask us to correct inaccurate records, or ask for deletion where local law supports it. Contact support with your account ID and the specific request.

Privacy Policy Questions Answered

These are the questions we hear most often about how fika77 handles personal data. If your question is not covered here, reach out through live chat or email support with your account details.

We do not sell your data. We share transaction data only with payment processors like DANA, OVO, and GoPay to complete your deposits and withdrawals — nothing beyond what the transaction requires.

We store transaction references and wallet identifiers to verify payments and match them to your account. Your full e-wallet credentials are never stored on our system at any point.

Yes. Send a data access request to our support team via email or live chat, including your registered email address. We will verify your identity before sharing any account data with you.

Contact support with your account ID and a clear deletion request. We process these in line with applicable local law — some data may be retained for a required period before full deletion is completed.

We use session cookies for account login and analytics cookies to understand lobby usage patterns. Non-essential cookies can be switched off from the privacy section inside your account settings.

This policy applies to your fika77 account wherever you access it. Platform availability itself depends on local law and is only available in eligible regions where local law permits.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoShopeePay Instant Payout InfoLampung Live Table

How fika77 Handles Your Personal Information

Reach Us About Your Privacy

How We Protect and Manage Your Data

Account Security

Cookies and Device Data

Data Retention

Your Right to Request Changes

Privacy Policy Questions Answered

01 Does fika77 share my personal data with anyone?

02 How is my DANA, OVO, or GoPay payment data stored?

03 Can I request a copy of the data fika77 holds about me?

04 How do I ask fika77 to delete my personal data?

05 What cookies does fika77 use and can I turn them off?

06 Does this Privacy Policy apply if I access fika77 from outside Indonesia?

Privacy Policy

Related pages

Related pages